Payment & Checkout Policy

Payment & Checkout Policy

Effective Date: August 19, 2026

This Payment & Checkout Policy explains how payments are processed and how the checkout system operates on SoccerCardHaven. We aim to provide a secure, clear, and transparent purchasing experience.

Business Information

Store Name: SoccerCardHaven
Store Type: Trading Card Store
Business Address: Moss Industrial Estate, 46 Woodbine St E, Rochdale OL16 5LB, United Kingdom
Phone: +44 7756 683875
Email: diya23648@gmail.com

Accepted Payment Methods

  • Credit and Debit Cards (via Shopify Payments)

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay

Secure Checkout

All transactions are processed through secure payment gateways using encryption technology. We do not store full payment details on our servers. Your information is handled securely at all times.

Payment Processing

  • Payments may be processed in GBP, USD, or CAD, depending on the customer’s market

  • Full payment is required at the time of checkout

  • Orders are confirmed only after successful payment authorization

  • You will receive an order confirmation email after payment is completed

Pricing

  • Prices are displayed in the applicable currency for your market

  • Applicable taxes are included where required

  • Free standard shipping is available within the United Kingdom, United States, and Canada

Order Confirmation

After placing your order, you will receive:

  • An order confirmation email with your purchase details

  • A shipping confirmation email with tracking information within 1–2 business days

Shipping Information

Order Cut-Off Time: 5:00 PM (local time)
Handling Time: 1–2 business days
Estimated Delivery Time: 3–5 business days
Shipping Cost: Free within the United Kingdom, United States, and Canada

Returns & Exchanges

  • Returns are accepted for defective and non-defective products

  • Exchanges are accepted

  • Return window: 14 days from delivery

  • Items must be new, unused, and in original packaging

  • Return method: By mail

  • Return shipping is free within the United Kingdom, United States, and Canada

  • A free return label is provided

Refunds

  • Refunds are issued to the original payment method after inspection

  • Processing time: 5–7 business days after approval

  • Refunds are issued in the same currency used for the original purchase

  • Additional time may be required depending on your financial institution

Payment Issues

If your payment cannot be processed, please:

  • Verify your billing information

  • Ensure sufficient funds are available

  • Contact your bank or payment provider

  • Try another payment method

For assistance, contact us:

Email: diya23648@gmail.com
Phone: +44 7756 683875

Eco-Responsibility

SoccerCardHaven is committed to sustainable sourcing, reducing packaging waste, and offering eco-friendly alternatives.

Business Hours

Monday – Friday, 9:00 AM – 5:00 PM (local time)

This policy is provided to ensure a secure and transparent checkout experience for all customers.